Our client is looking for an IT Software Governance, SaaS & License Management Specialist to strengthen its Digital Workplace domain.
As a key player in the Belgian and European energy landscape, our client plays a crucial role in ensuring a reliable and sustainable electricity supply.
Within the Digital Workplace environment, the consultant will ensure that software, SaaS solutions and licenses are properly governed, controlled, optimized and continuously improved across the organization.
As a Software Governance, SaaS & License Management Consultant, you will act as the central coordination point for the execution and monitoring of software governance processes.
You will ensure that:
- Software and SaaS solutions are properly assessed, approved and inventoried.
- Governance processes are consistently applied and monitored.
- Security, compliance, procurement and architecture requirements are respected.
- Software licenses are controlled and aligned with actual usage.
- Governance and license-management processes are continuously improved.
This is a hands-on governance and coordination role, combining operational follow-up, stakeholder management, reporting and continuous improvement.
Key Responsibilities
Software & SaaS Governance
- Execute and monitor the end-to-end software and SaaS governance process.
- Ensure that required reviews are consistently performed across:
- Information Security
- Data Protection
- Procurement
- Vendor Management
- Enterprise Architecture
- Ensure that software and SaaS solutions are not introduced without the required approvals.
- Identify governance gaps, bottlenecks and inefficiencies.
- Promote a pragmatic approach balancing control, compliance and business agility.
- Continuously improve governance processes, tools and ways of working.
Software & SaaS Intake Management
- Govern the intake process for new software and SaaS requests.
- Coordinate required assessments and approvals.
- Challenge new requests by identifying existing internal solutions where appropriate.
- Follow up with stakeholders to ensure timely decision-making.
- Drive open actions through to completion.
Software Inventory & Data Quality
- Own and maintain the software catalogue / SaaS inventory.
- Ensure accurate registration of:
- Solution details
- Business and IT ownership
- Approval status
- Licensing model
- Lifecycle status
- Ensure completeness, consistency and accuracy of software inventory data.
- Improve visibility across the software landscape.
- Help reduce Shadow IT through better governance and inventory coverage.
License Management & Optimization
- Manage software licenses within the Digital Workplace scope.
- Monitor renewals and contract-related deadlines.
- Analyze license consumption and actual usage.
- Identify unused or underutilized licenses.
- Drive license and cost-optimization initiatives.
- Ensure alignment between purchased licenses and actual business usage.
- Contribute to software asset and license-management policies and best practices.
Stakeholder Coordination
Act as the central coordination point between:
- Business teams
- Digital Workplace
- Enterprise / Solution Architects
- Information Security
- Data Protection
- Procurement
- Vendor Management
- Other IT teams
Responsibilities include:
- Ensuring efficient collaboration between stakeholders.
- Facilitating timely decisions.
- Proactively following up on actions.
- Bridging business, IT and governance requirements.
Reporting & Continuous Improvement
- Define and monitor governance and service KPIs.
- Track indicators such as:
- Governance lead times
- Compliance rates
- Process gaps
- License utilization
- Cost-optimization opportunities
- Produce and analyze governance and license-usage reports.
- Identify trends, risks and improvement opportunities.
- Improve transparency towards stakeholders and management.
Documentation & Process Enablement
- Maintain and improve governance documentation using tools such as:
- Confluence
- SharePoint
- Ensure processes and responsibilities are clearly documented and accessible.
- Support the integration of software governance into procurement and tender processes.
- Contribute to standardizing and simplifying governance workflows.
Requirements
Professional Experience
- 3–4 years of relevant experience in one or more of the following areas:
- IT Governance
- IT License Management
- Software Governance
- SaaS Management / Coordination
- Proven experience with license management and/or software usage monitoring.
- Experience coordinating governance processes across multiple IT and business domains.
Key Knowledge
Strong understanding of:
- Software and SaaS intake processes
- Software approval processes
- Software lifecycle management
- License management
- SaaS governance
- Security reviews
- Vendor risk
- GDPR and compliance requirements
- Software inventory and catalogue management
- KPI definition and reporting
Professional Skills
- Strong ownership mindset.
- Proactive, structured and autonomous.
- Strong stakeholder-management and coordination skills.
- Analytical mindset.
- Strong follow-up discipline and attention to detail.
- Able to work with complexity and incomplete information.
- Hands-on and solution-oriented.
- Excellent communication skills across both Business and IT.
- Able to balance governance and control with business pragmatism.
Languages
- Fluent English
- Fluent Dutch and/or French
Candidates must be able to speak, read and write these languages fluently.
Nice to Have
- Experience within a regulated and/or international environment.
- Experience with:
- SaaS lifecycle management
- Procurement and tender processes
- Software Asset Management (SAM)
- License governance
- Familiarity with:
- ServiceNow
- Ivanti
- Jira
- Power BI
- Excel
- Power Apps
- Knowledge of ITIL or service-management best practices.
- Exposure to AI Governance and/or the EU AI Act.
Practical Information
- Location: Brussels
- Remote work: The client's remote-work policy applies to the delivery of the service.